I
don't remember my password, how can I retrieve it?
If you have signed up using:
I tried to log in but it won't
take my username and password, what do I do?
Type your username and password
in the same way you did when you first registered.
Please take note that both username and password are
case sensitive. Or check out our
Login
Tips page if
this did not answer your question.
How do I set Privacy
to accept all Cookies on Microsoft Internet Explorer?
From your Browser go to Tools > Internet
Options. Click on the Privacy tab
and drag the bar down until you see Accept
all Cookies.
Then click on Apply or OK.
Click
here for visual image.
How do I clear my cache in Microsoft Internet
Explorer?
From your Browser go to Tools > Internet
Options. Stay in
your General tab,
Under Temporary
Internet Files, click
on Delete
Cookies. Also, under
History, click
on Clear
History then click
on Apply or OK.
Click
here for visual image.
Why won't the videos play?
There
are several reasons why, one of which is that you might
not have the most recent version the player. To download
the latest version, simply go to our
Download
page.
I am able to get into the site,
but all I see are x marks on the thumbnail galley.
Check on your Security
Settings.
From your Browser go to Tools > Internet
Options. Click on the Privacy tab
and drag the bar down until you see Accept
all Cookies. Then click on Apply or OK.
Click
here for visual image.
Will my access be disabled
if I try to use it on several
computers?
Yes,
accessing the site with the use
of one password from several
computers within a 24 hour period
will result in the temporary
suspension of your account. |
